FAST SHIPPING WORLWIDE

FAQs

  • Where do you ship from?
  • We have partnered factories and warehouses in North America, Asia & Europe.

  • How long will it take for my items to arrive?
  • We use a high security checkout procedure on our site to protect both the customer and us. This extends our processing time to 4 days as we fully verify our customers and fulfil orders. Following this your package will arrive between 4-15 business days depending on your geographic location and availability of stock.

  • Where can I place an order from?
  • We ship worldwide, so you can place an order from anywhere!

  • Who can I contact if I have a problem with my order?
  • Contact us at support@murdozza.com

  • How can I pay for my order?
  • We accept PAYPAL and all Major Credit Cards: VISA MasterCard, discover, American Express, JCB and many others....

  • Is the checkout safe and secure?
  • Our checkout system is McAfee secured and based upon the Shopify platform; the highest security system on the market.

  • I am unhappy with my order, can I place a refund?
  • As the nature of our products to not permit for re-use or restocking , in order to protect ourselves as a Merchant, we only offer Refunds on items that arrive in a defective state. You must provide photographic/video evidence within reasonable doubt to our support team at support@murdozza.com to be eligible for a refund. Once the evidence is received and verified, you may ship the product back to our supply warehouse. This address will only be supplied to you once the return case is accepted, at which point the item is received, you will then be eligible for a full refund.